Terms of Service

Thanks very much for choosing to work with Written by Natalie Copywriting Services. Signing your brief guidelines and / or sending your information to info@writtenbynatalie.co.uk indicates your agreement that you are happy for the project to go ahead as outlined in your proposal, and that your payment will be made in a timely fashion in accordance with your quote.

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A non-refundable deposit may be required for large projects.

Work will be delivered as per your quote schedule. Once the work has been delivered, you'll have a period of 7 days to request any changes to the work, and thereafter it will be accepted that you are happy with the work delivered and your payment will be due.

All requested changes will be accommodated within 7 days of delivery, as long as the essence of the brief remains within the scope of your proposal and quote. Minor changes may be accommodated at a later time, and the costs of this will be discretionary depending on the nature and scale of any late changes requested.

Written by Natalie Copywriting Services holds no rights to your content and takes no responsibility for content published once your payment has been received. It is accepted by both parties that you will be responsible for checking the work delivered within 7 days of delivery, and that any errors with your content which may arise after delivery will be solely your responsibility. Late amendments may be accommodated on request, within reason.

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If your project is paced on a temporary hold after the work has started a fee may apply to cover the time already allocated to your project. Any revised deadlines will be subject to availability.

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If the work is withdrawn after commencement of your project then a 10% cancellation fee will apply, and all work already completed will be invoiced at the agreed rate. The total cancellation cost will be calculated based on how far along the project has progressed, how much time has been allocated to the remainder of your project, and how much of the work has already been completed at the time of cancellation.

You may use and publish the work delivered without limitation, and the copyright for work delivered will pass to your business once your full payment has been received. You may publish this under any author's name of your choice, without limitation, and Written by Natalie Copywriting Services is not liable or responsible for the way any content delivered is used or published once the copyright passes to your business. Work may only be used for the business for which it was originally created as per your proposal and quotation.

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Written by Natalie Copywriting Services reserves the right to display the work as portfolio work without limitation, unless you have requests confidentiality in writing by sending an email to info@writtenbynatalie.co.uk. Portfolio work may be represented as a case study, sample piece, website feature or social media post as appropriate. All personally identifiable information will be blocked out with the exception of positive feedback, reviews and testimonials, which will be displayed according to the name and company name from whom the feedback was received.

For any questions, please send an email to info@writtenbynatalie.co.uk.